Loner Mobile2.0.3

Loner Mobile is a lone worker safety monitoring app for iPhone. Compliant with GDPR, all data remains under the control of your organization and not shared with third parties. Blackline currently monitors 60,000+ employees in 50+ countries around the world.

HOW IT WORKS
Businesses use Loner Mobile to monitor the safety of employees who work beyond sight and sound of others. Free to download on iOS. Each Loner Mobile app is registered with an organization-level Blackline Live account and requires a service plan (see Get Started section).

HIGHLY CONFIGURABLE
Loner Mobile is highly configurable and monitors worker safety through a check-in timer, no-motion (man down) detection and works with several Bluetooth accessories that provide wearable access to a physical SOS button.

Loner Mobile runs in the background and connects to the Blackline Safety Cloud, reporting safety status and location information. Should an emergency occur, Loner Mobile triggers an alert to a live monitoring team to direct help to the employee’s location. Live monitoring team options include supervisors, a control room, central monitoring station or Blackline’s 24/7 in-house Safety Operations Center / Alarm Receiving Center partner.

LONE WORKER FEATURES
Customizable for a broad range of scenarios, Loner Mobile is configured from the Blackline Safety Cloud.

- Works with iPhone, iPad
- Works with Wi-Fi and cellular connectivity
- Call for help using the SOS alert slider (incl. silent SOS option)
- Use optional Bluetooth accessories for a physical SOS button
- Confirm your safety using the configurable check-in timer
- Use automatic check-in when driving (configurable speed)
- Location technology includes Wi-Fi and GPS (configurable reporting interval)
- Notify supervisors of an alert through SMS and email

ENTERPRISE-GRADE CLOUD SOFTWARE
Blackline Live is accessible from any internet-connected device and includes configuration management, emergency response management, data analytics and industrial tools.

- User access controls for tight data control and privacy (GDPR compliant)
- Configure Loner Mobile apps in real-time, wirelessly / over-the-air
- Configuration profiles update every device simultaneously and consistently
- Emergency response management using world-leading online tools
- Custom, fully documented emergency response protocols
- Alert profiles ensure that every alert is managed and escalated to the correct contacts
- Optional 24/7 live monitoring by Blackline’s in-house Safety Operations Center or Alarm Receiving Centre partners
- Blackline’s SOC responds are alerts in less than a minute 99% of the time
- Every alert is fully documented for reporting

SERVICE PLANS
Loner Mobile is free to download but must be activated within an organization account in Blackline’s cloud-hosted safety monitoring software. Loner Mobile requires a service plan and purchase of a software license.

Service plans include Blackline Safety Cloud data storage, Loner Mobile configuration management, emergency response management and data analytics. Live 24/7 Blackline monitoring services are optional.

GET STARTED
Contact Blackline Safety to request an activation code.

North American and international:
support@blacklinesafety.com, +1 403 451 0327

United Kingdom and Europe:
eusupport@blacklinesafety.com, +44 1787 222684

Version History - Bug fixes and performance improvements to enhance application stability and responsiveness.
- Added compatibility support for iOS 26 to ensure reliable performance on the latest operating systems.
- Enhanced phone number validation based on country code to improve data accuracy and input reliability.
- Improved alert slider animation for a smoother user experience.
- Updated log configuration to map support email IDs, improving diagnostics and issue resolution. 2.0.3 May 27 - General bug fixes 2.0.2 08/29/2025 - New Search Feature: Quickly locate settings and features within the app.
- Re-organized Menus and Settings: Menus and settings have been restructured for improved navigation.
- General UI Enhancements: Various improvements for a more intuitive user experience.
- Discontinued watch Support: Support for Apple Watch has been removed.
- Discontinued Loner Duo Support: Loner Duo is no longer supported. Users should transition to a supported device for continued functionality. 2.0.1 08/11/2025 - New Search Feature: Quickly locate settings and features within the app.
- Re-organized Menus and Settings: Menus and settings have been restructured for improved navigation.
- General UI Enhancements: Various improvements for a more intuitive user experience.
- Discontinued watch Support: Support for Apple Watch has been removed.
- Discontinued Loner Duo Support: Loner Duo is no longer supported. Users should transition to a supported device for continued functionality.
- Expanded OS Support: Compatibility with the latest iOS version. 2.0.0 07/16/2025 - Added support for iOS 17 and Watch OS 10
- Manual Check-in improvement. Added label indicating remaining character count in custom note.
- General bug fixes and performance improvements. 1.9.20 11/22/2023 - General bug fixes and improvements 1.9.18 08/05/2022 - Added support for Blackline’s European Cloud services 1.9.17 06/03/2022 - General bug fixes and improvements
- Added feature for daily push reminder notifications 1.9.12 05/05/2021 - Added support for iOS 14 and watchOS 7.
- Fixed SOS Button battery indication issue where yellow colour was shown for good battery %.
- Added an error dialog while the user tries to change the configuration in the app monitoring state.
- Fixed an issue with iPad support while sharing device logs. 1.9.10 02/27/2021 - Bug fixes and performance improvements 1.9.9 10/16/2020 Loner Mobile has been updated with the ability to make use of push notifications — when push notifications are turned on, Loner Mobile will be able to send you updates even while the app is closed. 1.9.8 06/12/2020 - Added support for iPads 1.9.7 04/14/2020 - Multiple language support for the watch app (French, Spanish, Italian, German, Dutch and Portuguese)
- Updated Location and Bluetooth permissions needed for iOS 13
- General improvements and bug fixes 1.9.6 12/18/2019 General bug fixes, including notifying the user action is required during a phone call. 1.9.5 06/17/2019 - Added Apple Watch compatibility. Check in or call for help right from your Apple Watch.
- General bug fixes and improvements 1.9.4 04/29/2019 - New vibrate after silent SOS alert is received feature, making Loner Mobile compliant with BS484 legislations in Europe.
- Updates to configuration profile validations
- Updates to the language of the app, “emergency alerts” are now “SOS alerts” and “silent emergency alerts” are now “Silent SOS alerts”.

For complete details on this update, please visit:
https://support.blacklinesafety.com/notifications/whats-new-lm-1936-update 1.9.3 02/05/2019 - New find my SOS Button feature
- Improvements to the pair a device page, including Bluetooth devices now sorting by proximity when trying to pair to allow you to easily identify which is your SOS Button or Loner Duo
- New option to forget a Bluetooth device
- Improvements to the drive safe check-in feature
- Added descriptions to no-motion sensitivity dropdown values for you to easily identify which is right for your needs
- Phone's vibration is now configurable from Loner Mobile's config page
- General bug fixes

For more information on this update, please check the article available from the Support Site:
https://support.blacklinesafety.com/notifications/whats-new-loner-mobile-1-9-2-8-update/ 1.9.2 12/10/2018 - Updates to the check-in timer feature to allow you to change your timer without having to stop monitoring
- Fixed issue where users could not send a message if check-in timer was disabled
- Motion detection now available from phone
- Multiple language support for French, Spanish, Italian, German, Dutch and Portuguese. 1.9.1 10/09/2018 - Updates to the check-in timer feature to allow you to change your timer without having to stop monitoring
- Improvements to the drive safe check-in feature
- Multiple language support for French, Spanish, Italian, German, Dutch and Portuguese.
- General bug fixes 1.9.0 09/10/2018 - Support for the new Blackline SOS Button.
- General bug fixes. 1.7.1 05/02/2018 - General bug fixes 1.7.0 01/02/2018 - Added support for Blackline’s SOS Button
- Added French language support
- General bug fixes 1.6.0 09/28/2017 Automatic update alerts. Loner Mobile will now alert you when there is a new version of the app available.
Monitoring Overlay. You can now view your settings while you’re being monitored.
General bug fixes. We strive to produce the highest quality app possible. 1.5.0 06/27/2017 Fixed an issue when various languages were selected in iOS. 1.4.1 02/17/2017 - Complete graphics update. New look and feel.
- New home screen app icon.
- Ability to see configuration settings while monitoring.
- Addition of introduction screens before sign in. 1.4.0 06/22/2016